Saturday, June 9, 2018

Thank you Beth for such an Excellent Review!!!

.0 out of 5 starsWhat I received was some of the best customer service I have ever had
on June 5, 2018

"I do not even know where to begin with this company and system. I am an owner of a single convenience store and have used POS 1st Pay and also Clover Systems. I feel as though as a business owner the focus is not on the system/software but on the sales pitch for the Merchant these companies want to coerce you into using. THIS company is certainly NOT about all that. I read every single review and was still prepared for a sales pitch. What I received was some of the best customer service I have ever had. I explained what I needed, "Jon" assisted me to navigate thru the app and how to use it. I was worried that again I would be stuck uploading all of my inventory, instead within 24 hours this company had all of my inventory uploaded, I had an ipad working as a cash register, and within 48 hours of initial phone call this equipment came and I had my all in one set back in business. My staff LOVE the ease of the program and it was by far the smoothest. I honestly think this can be attributed to their beyond fast customer service. I have NEVER had to wait on hold, leave a message, or not receive a text back. I had my own credit card processor with what I feel are good rates, I received one from their card processor and if this company can match or beat my current card processor I am
switching. I have even mentioned to the company that I would gladly speak to anyone who is skeptical. This is the real deal and a super price!"

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