Sunday, April 24, 2016

How to register after downloading the Datio POS App from the Apple App Store

After you download the App, launch the App and you will see the Sign In and Register screen.  As a new user, please start on the Register screen.  Click on Register.

From the register screen enter your email address, and then select Send Me Verification Code.  Go to your email to retrieve the verification code.  Enter the code and select Continue to Register.  If you don't see the code in your email, check your spam or junk folder.

Now enter your registration information.  Please note the screen is scrollable.  Put your finger on the screen and move it up and down to scroll.  The following fields will print on your receipts for your customers: Business Name, Email for your customers to reach you, Phone for your customers to reach you, Address 1, Address 2 (not required), City, State and Zip.  After filling out the information, select Sign Up.  Thats it, you are now ready to start adding items and selling.

Here is what it looks like when you are complete.

You can edit this info by going to Extras on the home screen lower left.

Saturday, April 23, 2016

Features of Datio POS Base Station

This picture will help you understand the features of the Datio POS Base Station.
1.  iPad Lightning 8 Pin connection, including locking screw (optional)
2.  iPad Tray, 3 Trays included, iPad 4, iPad Air and iPad Air 2 or iPad Pro 9.7"
         We recommend iPad Air 2 with 16GB, this is the most economical and works perfectly with the Datio POS Base Station and the Datio POS App.
3.  Paper Feed
4.  Paper Lid Release
5.  Paper Lid
6.  Credit Card Reader (Swiper or MSR)
7.  Cash Drawer and Cash Drawer Lock, Keys Included
8.  USB Phone Charging Port
9.  Customer Display (Rear facing display)
10.  Barcode Scanner

Friday, April 15, 2016

How to add an item...
From the home screen in the App Pick "+ ADD ITEM"

The item window will pop up.  You can enter a name, price, barcode, color tag and tax.  If you have our Datio POS base station, you can also just scan an item to get to this menu and the barcode will pre-populate.

This is what the menu will look like after entering the information.  Your options now are add item to the cart and save, save only, or just add to cart and don't save.

To edit or delete an item just press and hold on the item then you can edit or delete.

Frequently Asked Questions

Frequently Asked Questions:

Q1.  What type of stores can I use your system for?
A1.  We work well for retail, cafe, diners, delis, restaurants and other shops.  We have a retail app for salons and basic retail.  We have a quick-serve restaurant app for order at the counter.  We have a restaurant app for full service pay the table restaurants.

Q2.  Can I use your system with my credit card provider or Square?
A2.  No we do not support other credit card providers or Square.  Our credit card provider, WorldPay, is a leading payment provider in the USA.  Please contact them at 303-362-2738 to understand how they can assist you.  No harm in checking our credit card processing rates, no fee for a quotation.  If you want to use your own terminal from your merchant bank learn how here.

Q3.  Can I use your system outside of the USA?
A3.  Yes, but only with cash, we do not support credit card processing outside of the United States.  We support credit card processing via Terminal Credit.

Q4.  Can I use your system for my restaurant?
A4.  Yes. We support pay at the counter restaurants such as cafes, delis, sandwich shops, and dinners with our quick-serve app.  We also support full-service pay at the table restaurants..

Q5:  What iPads do you support?
A5:  We support standard 9.7" iPads with an 8 pin connector.  This is the iPad Air, iPad Air 2 and iPad Pro 9.7" and current 9.7 iPad.  The iPads with the old big 30 pin connector we do not support.

Q6:  How do I know if my iPad is one listed above?
A6:  Easiest is if you have a 9.7" with an 8 pin it will work, this includes the following:

iPad Version; Model on Rear of iPad; Model from Settings\About\Model
iPad 4; A1458 and A1459; MD510LL, MD516LL and MD522LL
iPad Air; A1474, A1475 and A1476; MD785LL and ME991LL
iPad Air 2; A1566 and A1567; MGLW2LL and MH2V2LL
iPad Pro 9.7"; A1673 and A1674; (we are working on getting the settings model numbers)

Q7:  What is the best iPad to use?
A7:  We recommend the Apple iPad Air 2 with 16GB.  It is economical and works perfectly with the Datio POS Base Station and the Datio POS App.  The new iPad that works can be found on Apple's site here.

Q8:  I make custom cakes, how do i charge differently for each?
A9:  Click on "+ Add Item" from the home screen.  Give the cake a name such as Kerri's Wedding Cake, give the cake a price, click add item to cart.  The item won't be saved on the home screen but will be available to view in reports.  Maybe also always pick the category red to help in reporting later.
Amazon's #1 New Release.  We are very proud to get this prestigious award from Amazon!