Wednesday, April 11, 2018

Best iPad Point of Sale for Restaurant

This blog is a quick tutorial on using Datio POS Restaurant.  The application works with our credit card processing; contact Vantiv at 800-846-4472 to set up. Or bring in your existing processing use Terminal Credit.  Just a reminder our Datio POS App for Quick Serve and Retail works with our credit card processing or any terminal from your favorite provider.  The restaurant version supports saved orders and tipping on the receipt, where our standard quick serve and retail app does the Tip on the screen and doesn't allow saved orders.

Okay let's get down to business.  Download the Datio POS Restaurant App.  You need to add a few items; simply click on the big + on the home screen.

Now that you have some items, let's set up your servers.  Go to EXTRA from the App lower left and then CUSTOM SETUP, then SALES ASSOCIATE.  In my example I added Kelly and John.  If you add their mobile numbers, we will text them each Tip so they have a record.  If you don't want this, leave the mobile number blank.


Now that we added a few items to the cart, lets save the order by selecting SAVE ORDER on the lower part of the screen.  Now you will see order details, everything here is optional.  The table number will help you track or if you are doing delivery or take out, enter the address and phone.  You can also select the server here, or later.  Click SAVE & PRINT TO KITCHEN.  For fastest flow, skip all this info and just click SAVE & PRINT TO KITCHEN.

The Kitchen order will print; you can print locally on the base station or set up a LAN printer in the kitchen.  Now you are back to the home screen.  Let's open that last order by selecting ORDER LIST.
Select the Order we just did; it should be on top of the list.
You are back at the home screen looking at the order.  Let's select the Total shown below as $1.02.

Now you will see a selection to select the server which we call Sales Associate, and then you will see the payment screen.  Select the server.  Let's now PRINT BILL FOR TABLE; then let's go home by selecting HOME.



The server has given the Bill to the table and collected the credit card.  Now that we are home, let's go back to ORDER LIST, pick the Order, then from the home screen select the TOTAL $1.02.

Now we are back at the payment screen select PAY.

Now let's pay by CREDIT.  Le't quickly talk about split payment.  For simple 2, 3 or 4 way split, select the Option and keep doing the payments until you complete the sale.  It is possible to split payments many ways, even as much as 10 or 20.  To split many ways or unevenly, just enter the amount towards the bill and select CASH or CREDIT; the screen will appear again and again until the REMAINING balance is zero.

After we select CREDIT we will swipe the card, and the system will print out a customer copy and merchant copy.  Get the customer to sign and add a tip to the merchant copy.


Okay, we are almost done but there is an important part left.  We have to go back in and adjust the Tip in the system.  You can do them all at the end of the night or update as you get the tips.  In the ORDER LIST select the order to adjust the Tip, it will say PENDING TIP, and enter the tip amount.  For orders with no Tip, you have to enter $0.00 or you cannot close the batch.

The last step is to CLOSE BATCH.  You close the batch from the order list.  You CANNOT close the batch if orders are PENDING TIP.  You need to close the batch once a day, late at night or in the morning is fine.  If you wait too long, more than 2.5 days, the batch will close automatically and you will NOT be able to add the tip; it will be zero.  Make sure you close the batch EVERY DAY!











Sunday, April 1, 2018

Here are Top 8 Reasons why Restaurants are choosing Datio POS

Restaurant
DatioPOS
NCR SilverRestaurant POS
Ambur (Shopkeep) POS
Square POS
Price
$49 for your first register and an additional $10 for each register afterward.          
$169 for your first register. $250 for 2 terminals
$79 for your first terminal.  $139 for 2-3. $199 for 1 restaurant.
Free for Basic. 
$60 for Square Retail and $20 for each new register
Support
Speak to a support agent when you call in. Text and email based support are available at your fingertips. We take pride in supporting our customers.Have question? Pick up the phone. 
Support availableMonday through Friday 9-5
$30 per month foreach terminal.
Very difficult to get. Email support only
Contract
We have no contract -cancel anytime
Long term commitments, 12 or 24 month intervals.
Long term commitments, 12 or 24 month intervals.
Basic has no commitment. Retail has commitment.
Open Tabs
Unlimited number of Open tabs are supported.
Available
Open tabs are supported
Not available
Inventory
Add your Items on register and instantly see it on all your other terminals. Receive SMS alerts when inventory is low.
Basic Inventory
Register can only show 270 items, rest can only be scanned. 
Alerts on Inventory is not available.
Inventory is very basic.
Split Check
Accept split payment any number of ways. 
Available
Available
Not Available
Sales Associate Tracking
Track order by Sales Associate. 
Employee Login is not available
Available
Advanced Employee login, Time sheet is available.
$5 per Sales Associate
Offline
Cash only.
Cash only
Not available.
Credit and Cash are available in Offline.
External Processors
Vantiv or any processorof your choice (use Terminal Credit)
Only NCR supported integrations
Various integrations and 3rd party is available.
Only Square payments
Gift Cards
$11
Available
$29 in addition to per gift card charges
Charges $1.50 per card
Customer Profiles
Ideal for Take-out and delivery customer tracking. Does not support advanced functions.
Not available
Supports all advanced customer based look up for orders.
Not available

Here are Top 8 Reasons why Retailers are choosing Datio Point Of Sale.

Retail
DatioPOS
Square POS
Shopkeep POS
Price
$49 for first register and an additional $10 for each register afterward. 
Free for Basic. 
$60 for Square Retail and $20 for each new register
$69 for each register, $3Collect Tips on Screen.
9 for each additional
Support
Speak to a support agent when you call in. Text and email based support are available at your fingertips. We take pride in supporting our customers. Have aquestion? Pick up the phone. 
Email support only and is very hard to get a response.
$30 per month for each terminal
Contract
We have no contract  cancel anytime.
Basic has no commitment. Retail has commitment.
Long term commitments, 12 or 24 month intervals.
Inventory
Add your Items on register and instantly see it on all your other terminals. Receive SMS alerts when inventory is low. Accept split payment in  any number of ways. 
Inventory is very basic and no alerts.
Register can only show 270 items, rest can only be scanned. 
Alerts are not available in the basic package.
Sales Associate Tracking
Track your Sales by Sales Associate or commission. 
Included in standard package.
$5 per Sales Associate
Not available in basic
Offline
Cash only.
Credit and Cash are available Offline.
Not available.
External Processors
Vantiv or any processor of your choice (use Terminal Credit)
Only Square payments
Various integrations and 3rd party are available.
Gift Cards
$11 to enable gift cards
Charges $1.50 per card
$29 in addition plus individual gift card charges
Tips
Collect Tips on Screen.
Collect Tips on Screen.
Collect Tips on Screen.
Salons
Receive Tips on Service Only, select category which Tips are charged on. Receive Tips for each  Sales Associate that helped customer e.g: Kids + Dad's haircut. Sales Associate love receiving txt for amount of Tip they got right after sale.
Not Available
Not Available