Monday, August 15, 2016

How to reset your password

How to reset your password
Your security is very important to us.  We cannot reset your password over the phone or send you your password because we store it encrypted.  Follow the steps below to reset your password.  You can only reset your password from your iPad:
1. On the iPad home screen delete the Datio POS App by holding down the icon until it wiggles and you get the "X" to delete it.


2. Tap the "X" and then at the message, tap Delete. Note that we keep all your settings and data so you will not lose anything.

3. Press the Home button on the iPad.
4. Download and install the Datio POS Solution App again from the Apple App Store.  Search for "Datio POS" from the Apple App Store.

5. After the App has been installed, tap Open and then tap the Sign In tab.
6. Enter the User Email ID (email address) that you used to sign in previously.

7. Tap Forgot Password. 
8. We automatically email you a message entitled "Reset your password for DATIOPOS App" with a link to a new password.

9. Open the email message, and then tap the link.

10. Enter a new password, and then tap Save. 

11. You get a message that the password was changed.

12. Return to the Datio Sign In screen and enter your new password. Then tap Sign In.


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